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08-01-2011

Working with Advanced Telecommunications of Illinois (ATI), the team visited each vendor, saw demonstrations, reviewed product information and diligently checked references. “ATI’s Aaron Walsh guided us through every step of the evaluation process, and really understood our
needs,” Mrs. OBrien said. “The ShoreTel ShoreWare® Contact Center application had all the features we were looking for on a communications platform that is incredibly user-friendly. Plus, when we looked at the total cost of ownership of the ShoreTel UC system, the choice was obvious.”

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