Service Request

  • Contact ATI with your Service Request

    Phone: 630-577-2700
    Toll Free: 855-387-8138
    Email: service@aticti.com

    Did you know that under ATI’s “Total Customer Care” support plan we offer the following:

    1. 24x7x365 – On call priority support for major malfunctions (2 Hours Remote & 4 On-Site)
    2. No charge for parts & labor to restore any malfunctioning equipment to working order
    3. Remote programming & preventative maintenance (Includes 2 hours of batch changes p/month)
    4. Software assurance and upgrades
    5. On-Site & Webinar user and admin training
    6. 20% reduced labor charge for any work performed outside of the maintenance agreement

    (For major issues please call our service department @ 630-577-2700)

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