Are You Getting the Most from the Cloud?
March 24, 2016 – Forrester indicates that spending on cloud computing is expected to top $160 billion around the globe by 2020 – a growth rate of 22% per year – it’s no secret that cloud technology is becoming an essential part of modern business. But along with the implementation of new cloud computing services comes the challenges that come with adopting any new technology- inefficiency.
Inefficiency can mean your employees aren’t working at full capacity or equipment, software, and features you have invested in are sitting unused.
If you want to make your cloud computing services, such as cloud VoIP, CRM, and other options, work for you instead of against you, keep reading for five ways to maximize your efficiency with the cloud.
Put Cloud Computing Policies in Place
While security is certainly an issues of top concern when it comes to cloud computing, that’s not the only policy that your company should have in place to protect efficiency. It is important to ensure that you have protocols for managing your cloud resources – from personnel to procedural. This way those critical elements like security and support do not fall into a dreaded zone where everyone believes they are someone else’s responsibility. The sooner your company can get this type of policy in place, the better.
Ensure Your Cloud Apps Communicate
Some estimates suggest that by 2018, business will have up to 27 services in the cloud that were previously in house. However, it is not enough to simply move these services to a cloud system. For maximum efficiency, these services need to actually be able to communicate with one another. For instance, a cloud VoIP can offer advantages in phone communications, but when the system is also integrated with a cloud CRM, productivity can skyrocket.
Take Advantage of Reliability
One of the key ways in which cloud computing services can improve efficiency is by allowing systems to stay up. When software lives off site, it can stay up and functioning – and be accessed remotely – even in the event of downtime in the office, including outages, natural disasters, and other unforeseen circumstances. Make sure that employees know how to use cell phones and home offices to access your cloud systems so that you can take advantage of this standard of reliability.
Use Cloud for Frequent Updates
Some software and systems are updated a lot more frequently than others. Looking to the cloud for these particular services is a great option because those updates will happen automatically and generally at no cost to you. This means you will always be working with the latest version and the best possible tools, ensuring efficiency well beyond standard on-premise solutions.
Utilize Your IT Department
One of the biggest advantages of systems like cloud VoIP is that your IT department does not have to spend their precious hours supporting your phone system or whatever service you decide to take to the cloud. You can use this opportunity to leverage your IT department for bigger business goals – whatever that means for your company.
Cloud computing is here to stay. But as you continue to invest in it, be sure that you are using it to its full capacity and taking advantage of the efficiencies it has to offer.
Learn more about a cloud phone system that will help you accomplish all of the above 5 tasks.