Contact Centers and the New Definitions of Customer Service
April 18, 2019This article was written by ATI partner Zane Long, SVP Global Channel Sales, RingCentralToday, engaging with customers over digital channels is crucia...
3 Observations of Cybercriminals on the Dark Web
April 11, 2019Article by ATI partner Dan Kaplan of TrustwaveNot long ago, researchers from the Trustwave SpiderLabs team documented several storylines that emerged ...
Best Practices for Global Enterprises Moving to Multi-Cloud Environments
April 9, 2019Article by ATI Partner Shashi Kiran, Chief Marketing Officer – Aryaka NetworksYou Have a Multi-Cloud Environment – Now What?Whether they s...
Smart Farming & Connectivity
April 2, 2019Article contributed by ATI partner Amy Brown, Director of Marketing – ViaSatIn the shift toward smart farming, connectivity everywhere is essent...
2019 Network Trends to Watch
March 27, 2019It’s apparent that U.S. organizations have accepted that cloud is here to stay; A recent analysis from Maverick Research found that more than 80% of C...
CX Strategies to Win in the Experience Economy
March 25, 2019Article by ATI partner Gayathri Krishnamurthy of Nice inContactWe are entering an experience economy where exceptional customer experience (CX) is a t...
6 Spam, Phishing and Malicious Email Trends to Watch For
March 21, 2019Article by ATI partner Dan Kaplan of Trustwave Cybercriminals aren’t going to exert more effort than they have to. For all the talk of the sophis...
Verizon Software-Defined Security
March 19, 2019Software Defined Secure Branch is a purpose built solution designed for businesses and organizations with complex multi-location IT management needs a...
CIO Survey Report Fall 2018
March 13, 2019ATI is committed to providing our customers with valuable information that keeps them in front of new technology. We surveyed hundreds of CIO’s ...
Big Threats Bigger Responsibilities
March 11, 2019Technical advancements breed new and greater security threats and digital transformation initiatives opens the door to larger gaps in cyber-defense st...
What’s Ahead for Contact Centers in 2019?
March 5, 2019Article by ATI Partner Tiago Paiva, CEO – TalkdeskIt’s an exciting time to be a part of the contact center industry as organizations are increas...
Listen, Learn & Win with RingCentral
February 28, 2019RingCentral, the industry-leading provider of cloud-based unified communications solutions, will discuss the latest trends in UC and show you how Unif...
ATI RingCentral Webinar
February 11, 2019Improve your communication, collaboration, and customer experience with RingCentral [Webinar]RingCentral, the industry-leading provider of cloud-based...
The Radical Shift in Business Communications
February 1, 2019Article by ATI Partner William Rubio, Chief Revenue Officer – CallTowerA radical shift in business communication has begun. An industry once dom...
Unboxing Cisco Meraki Managed Wireless
January 24, 2019ATI’s partner, Zach Renkert with TBI, takes you through Cisco Meraki’s cloud managed wireless and switching infrastructure including: MS22...
The Illusion of Control
January 22, 2019Article by ATI partner Joel Mulkey, Founder and CEO – Bigleaf NetworksIT leaders at today’s cloud-enabled businesses are expected to provide the...
3 Contact Center Mistakes
January 15, 2019Article by ATI partner Michelle Burrows, CMO – SerenovaForrester Research found that revenue can increase significantly when contact center inde...
Tech Predictions for 2019
December 11, 2018The rise of IoT, emerging technologies and increased demand for edge computing will present new security and data center challenges. Conversations wil...
Spectrum and Enterprise Fiber
December 6, 2018As advancements in technology open doors to opportunity, the business landscape has forever changed. As new ecosystems form in the business landscape...
