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Contact Centers and the New Definitions of Customer Service

April 18, 2019

This article was written by ATI partner Zane Long, SVP Global Channel Sales, RingCentralToday, engaging with customers over digital channels is crucia...


3 Observations of Cybercriminals on the Dark Web

April 11, 2019

Article by ATI partner Dan Kaplan of TrustwaveNot long ago, researchers from the Trustwave SpiderLabs team documented several storylines that emerged ...

Network Services

Best Practices for Global Enterprises Moving to Multi-Cloud Environments

April 9, 2019

Article by ATI Partner Shashi Kiran, Chief Marketing Officer – Aryaka NetworksYou Have a Multi-Cloud Environment – Now What?Whether they s...

Network Services

Smart Farming & Connectivity

April 2, 2019

Article contributed by ATI partner Amy Brown, Director of Marketing – ViaSatIn the shift toward smart farming, connectivity everywhere is essent...

Network Services

2019 Network Trends to Watch

March 27, 2019

It’s apparent that U.S. organizations have accepted that cloud is here to stay; A recent analysis from Maverick Research found that more than 80% of C...


CX Strategies to Win in the Experience Economy

March 25, 2019

Article by ATI partner Gayathri Krishnamurthy of Nice inContactWe are entering an experience economy where exceptional customer experience (CX) is a t...


6 Spam, Phishing and Malicious Email Trends to Watch For

March 21, 2019

Article by ATI partner Dan Kaplan of Trustwave Cybercriminals aren’t going to exert more effort than they have to. For all the talk of the sophis...

Network Services

Verizon Software-Defined Security

March 19, 2019

Software Defined Secure Branch is a purpose built solution designed for businesses and organizations with complex multi-location IT management needs a...

From ATI

CIO Survey Report Fall 2018

March 13, 2019

ATI is committed to providing our customers with valuable information that keeps them in front of new technology. We surveyed hundreds of CIO’s ...


Big Threats Bigger Responsibilities

March 11, 2019

Technical advancements breed new and greater security threats and digital transformation initiatives opens the door to larger gaps in cyber-defense st...


What’s Ahead for Contact Centers in 2019?

March 5, 2019

Article by ATI Partner Tiago Paiva, CEO – TalkdeskIt’s an exciting time to be a part of the contact center industry as organizations are increas...


Listen, Learn & Win with RingCentral

February 28, 2019

RingCentral, the industry-leading provider of cloud-based unified communications solutions, will discuss the latest trends in UC and show you how Unif...


ATI RingCentral Webinar

February 11, 2019

Improve your communication, collaboration, and customer experience with RingCentral [Webinar]RingCentral, the industry-leading provider of cloud-based...


The Radical Shift in Business Communications

February 1, 2019

Article by ATI Partner William Rubio, Chief Revenue Officer – CallTowerA radical shift in business communication has begun. An industry once dom...

Network Services

Unboxing Cisco Meraki Managed Wireless

January 24, 2019

ATI’s partner, Zach Renkert with TBI, takes you through Cisco Meraki’s cloud managed wireless and switching infrastructure including: MS22...

Network Services

The Illusion of Control

January 22, 2019

Article by ATI partner Joel Mulkey, Founder and CEO – Bigleaf NetworksIT leaders at today’s cloud-enabled businesses are expected to provide the...


3 Contact Center Mistakes

January 15, 2019

Article by ATI partner Michelle Burrows, CMO – SerenovaForrester Research found that revenue can increase significantly when contact center inde...

Network Services

Tech Predictions for 2019

December 11, 2018

The rise of IoT, emerging technologies and increased demand for edge computing will present new security and data center challenges. Conversations wil...

Network Services

Spectrum and Enterprise Fiber

December 6, 2018

As advancements in technology open doors to opportunity, the business landscape has forever changed.  As new ecosystems form in the business landscape...