ShoreTel Connect Onsite Solutions


ATI, Chicago’s Leader in VoIP Brings You:


On-Premise Unified Communications & Business Phone System

  • ShoreTel Connect Onsite

    Gartner Magic Quadrant Leader in UC
    ShoreTel has taken their ever successful onsite solution, and retooled it with 4+ million lines of code to create their most significant release to date with ShoreTel Connect Onsite. What does this mean for you the consumer? Well… brand new SIP based phones, solid state 15yr+ MTBF ShoreTel switches, the ability to add cloud sites on top of your onsite deployment, and a modern user interface to create true unified communications. But with the cloud getting all the buzz these days, how do you know if an onsite implementation is right for you? Check out some factors below.
    You have a highly skilled IT staff on hand with available resources
    TCO is at the top of your mind & prefer CAPEX over OPEX
    You’d like to leverage your current infrastructure
    You have intl locations that the cloud might not be able to reach
    Currently using POTS & PRIs & cannot acquire high speed bandwidth
    Onsite has always worked for your business, why change it?
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Ranked Leader in the Gartner Magic Quadrant for UC

Proven Lowest TCO in the Industry with 99.999% Reliability

Onsite vs. Cloud – What’s right for your business?

For business communications leader ShoreTel, it wasn’t enough to rest on the laurels of its popular Connect Onsite platform. Instead, it has added new code, new features and new hardware to create an even better onsite experience. But with cloud technologies — such as ShoreTel’s Connect Cloud — getting all the attention in recent months, how do you know if staying on-premises is the right choice for your company?
Start with a few questions:
  • Do you prefer unified communications managed off site or handled by your expert team of highly skilled IT pros?
  • Is the total cost of ownership (TCO) top of mind when it comes to communications solutions? Do CAPEX benefits outweigh OPEX costs?
  • Are you happy with your current infrastructure and want to leverage its maximum impact?
  • Is your business mostly local or are you running international locations that may lie beyond the reach of the cloud?
  • Do you have access to high-speed Internet or is substantial bandwidth not available?
  • Are you looking to migrate your communications off site or has on-premises always delivered reliable performance for your company?
If you prefer to stay local, service your own hardware and own the infrastructure you use, then ShoreTel Connect Onsite backed by ATI’s robust and reliable service may be the best fit for your organization.

Why Choose ShoreTel’s Onsite Solutions?

Despite the growing impact of cloud computing and hybrid solutions, there are a number of compelling reasons to consider onsite communications solutions, including:
  • Integration — Why pay for new hardware if you don’t need to? With ShoreTel’s onsite offerings, purchase only what makes sense and then integrate it with existing tools.
  • Security — While cloud-based solutions have markedly improved their security posture, there’s no substitute for the expert knowledge of onsite IT pros who have experience with your system. With ShoreTel Connect Onsite, you own and secure everything that powers your communications solution.
  • Response — If something goes wrong — servers fail or security is compromised — response time is critical. While 24/7 service is now the mandate of providers like ATI, there’s something to be said for in-house oversight; you know your system inside and out and can decide what type of security response is the most appropriate.
  • Lifecycle management — What happens when hardware is ready to be de-commissioned? If you’re dealing with hybrid solutions, it can be complicated to ensure a smooth changeover and no service interruptions. When you own and maintain all hardware, however, you can plan for failure and ensure you always have the right resources on hand.
  • Control — Between audio calls, video chat and multimedia data streams, your unified communications (UC) solution requires in-depth knowledge to properly manage and maintain. By combining best-of-breed hardware from ShoreTel and the expertise of your onsite IT professionals, you get the best of both worlds: total control over all business communications backed by rock-solid infrastructure.
With ShoreTel Connect Onsite, your company can leverage the power of legacy systems and in-house expertise without missing out on key features such as 99.999 percent uptime, single image management, powerful collaboration tools and advanced applications such as call recording, virtualization and CRM integration.
Ready to take your onsite business communications to the next level? Start with ATI — we’ll help find the ideal ShoreTel deployment to match your needs and ensure you’re ready to tackle the digital future of telecoms. Contact us today and let’s get started!
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  • Collaboration

    Manage your conferences in-house with ShoreTel Connect, & enjoy crisp audio, messaging, desktop sharing, & HD video all, on a simple easy to use desktop interface

    Learn more…

  • Mobility

    Utilize ShoreTel Connect to do your job from anywhere. The all new desktop client can be implemented on any smart device with complete functional deskphone parity

    Learn more…

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  • Contact Center

    Phones are the lifeblood of your organization and with ShoreTel Connect you can control & customize from in-house every clients journey from cradle to grave.

    Learn more…

  • Advanced Apps

    Make the most of your ShoreTel Connect Onsite system with: Call Recording, Virtualization, Wireless, E911, & CRM integration such as Salesforce, or Sage ACT

    Learn more…

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  • ShoreTel Connect Onsite ATI Testimonials

  • Cray, Kaiser Ltd. had a new ShoreTel phone system installed during September 2013. Mike Bergin was our sales rep. Mike did a great job listening to our needs and getting to know our style and culture. He presented the best options available for us to choose from. Once the

    Author's imageCindy McClainOffice Managerr - Cray, Kaiser
  • We purchased the ShoreTel system from ATI in 2008 to support our four locations in Park Ridge and Fox River Grove. The system has given us the seamless connectivity we needed between our sites, helped us improve the flow of calls to our appointment desks, given us greater functionality, and significantly reduced our telephone costs.

    From the beginning ATI was very

    Author's imageMike McCabeOrthopedic Surgery Specialists, Ltd.
  • The Hodgkins Police Department had the Shortel Phone system installed in November of 2013. After the initial project of finding the vendor that would fit our needs, ATI was the choice. We had worked with ATI during our initial install of the original phone system over 12 years ago

    Author's imageElaine ThompsonAdmin Asst - Hodgkins Police Dept

Designed from the Ground Up,
Brilliantly Simple IP Single Image Architecture

Lets Learn More About this Tried & True Award Winning Solution

  • shoretel-connnect-onsite

    ShoreTel Connect Onsite: Clear crisp VoIP Audio, HD Video, IM & Presence, Mobility, Collaboration & Conferencing, Enterprise Contact Center, CRM Integration, Call Recording, Virtualization, & a Desktop User Interface

    ShoreTel was built from a clean sheet of paper focusing only on the VoIP marketplace. Well what does this mean for you? It means that you don’t have to worry about integrating legacy TDM/Digital technology into the IP world. Other manufacturers have to worry about how they transition their older customers into the newer VoIP universe without rustling any feathers. Therefore they keep many things similar to their older units preventing change and the endless possibilities that new technology brings.

    shoretel-onsite-diagnosticsThe architecture, different from most, conveys that of a single image. If you have 1 site or 100 the system is managed and supported as one. Meaning your HQ can house all the main phone system equipment, while the other sites only need a simple ½ U switch, or now even just virtual space in your VMware to manage call control. All satellite locations can still utilizes all the features of the HQ.

    This single image makes it very easy to employ no single point of failure without the need to duplicate switches and servers for redundancy. With limited equipment required at each site this lowers support and management costs, contributing to one of the many factors that result in the lowest TCO in the industry proven by independent research. Never will you have to endure a forklift upgrade as your business grows from 5 to 5,000 employees or 5 to 500 sites. See if any other vendor can make that guarantee.

    Your entire 99.999% reliable ShoreTel network can be managed anywhere with web access. If you don’t believe you have the staff on hand to administer the system, no problem, as ATI can take care of all your day to day operations remotely from our HQ’s in Naperville. However with ShoreTel’s intuitive graphical user interface & Diagnostics and Monitoring tool, detailed info with simplicity can be obtained like never before.

    Now that you have the peace of mind that a ShoreTel system can bring you, it’s time to think about the technology that can really empower your employees to become more efficient.

    shoretel-connect-communicatorThe ShoreTel “Communicator is your graphical user interface that most of your end-users will be utilizing every day. With this program your phone essentially is on your computer in a much simpler format, allowing you to do the following and much more:

    • Answer, Transfer, and quick Conference calls
    • Access VM on screen, pick and choose messages, skip to certain parts
    • A complete detailed History of all past made an received calls
    • Directory synced with your Outlook Contacts
    • Presence info on your coworkers
    • Take quick notes on each call to recall later with ease

    Every vendor and manufacture can tell you why their solution is better, but ATI implores you to make that decision for yourself. Take a few hours out of your day and come join us for a demonstration in one of our state of the art demo rooms, tailored to your specific needs. Or if you can’t make it out to Naperville, we will always bring our rolling mobile demo kit to you.

    We’ve just touched the tip of the iceberg with ShoreTel VoIP premise solution; feel free to dive deeper into the flexible apps that ShoreTel offers. Or if you think a managed hosted cloud solution may be a better option, check out the ShoreTel Cloud offering.

  • VoIP Ebook

    Cloud has all the hype, hybrid is up and coming, but what about the tried & true Onsite VoIP PBX? Check out this eBook to learn about each & figure out what is right for your business.

  • Onsite, Cloud, Hybrid?

    How to compare & choose the right UC solution for your business. In this eBook you’ll learn:

    How an On-Premise PBX works & the benefits of this deployment
    How a Cloud PBX operates & the reasons one might choose the cloud
    How a Hybrid system works & the associated benefits
    Things to consider when selecting your next PBX
    How each deployment stacks up against one another

    Download Here

Further Documentation

More about ShoreTel Connect Onsite

  • ShoreTel Connect CLOUD

    Your company subscribes to a fully hosted & Managed UCaaS. Learn more here.

    ShoreTel Connect HYBRID

    Your company combines onsite & cloud deployment features. Learn more here.

    ShoreTel Connect Homepage

    Lets start over, back to the ShoreTel Connect homepage here.