ShoreTel Product User Guides

ATI, Chicago’s Leader in VoIP Brings You:


Learn the features of your ShoreTel Phone System

ShoreTel IP Phones

IP Phone 485gAnalog Phone Quick Reference
IP 115 Manual
IP 115 Quick Reference
IP 212k Manual
IP 212k Quick Reference
IP 230 Manual
IP 230 Quick Reference
IP 265 Manual
IP 265 Quick Reference
IP 420 Manual
IP 420 Quick Reference
IP 480-480g Manual
IP 480-480g Quick Reference
IP 485g Manual
IP 485g Quick Reference
IP 560 Manual
IP 560 Quick Reference
IP 565 Manual
IP 565 Quick Reference
IP 655 Manual
IP 655 Quick Reference
IP 930D Base Station & Repeater Manual
IP 930D Manual
IP 8000 Manual
Button Box 24 Manual

ShoreTel Communicator

mm12 Communicator for Mac Manual
12.3 Communicator for Windows Manual
14.2 Communicator for Mac Manual
14.2 Communicator for Windows Manual
Communicator iPhone Quick Reference
Communicator Quick Reference

ShoreTel Collaboration & Conferencing

ShoreTel SA-100 Installation and Administrators Guide
ShoreTel Conferencing User Guide
Conferencing & IM Planning & Installation Guide 14.2
Conferencing of iOS
ShoreTel Conferencing Quick Reference
ShoreTel Conferencing User Guide 14.2

ShoreTel Mobility

Mobility 8 iPhone - BuddiesAndroid User Guide 7.1
BlackBerry User Guide 7.1
iPad User Guide 7.1
iPhone User Guide 7.1
Mobility Router Admin Guide 7.1
Nokia User Guide 7.1

ShoreTel Enterprise Contact Center (ECC)

Contact Center 7 Agent Guide
Contact Center 7 Reporting Guide
Contact Center 7 Supervisor Guide
Contact Center 8 Agent Guide
Contact Center 8 Reporting Guide
Contact Center 8 Supervisor Guide

ShoreTel Director

dashboardShoreTel 12.3 Admin Guide
ShoreTel 12.3 Install Guide
ShoreTel 12.3 Maintenance Guide
ShoreTel 14.2 Admin Guide
ShoreTel 14.2 Install Guide
ShoreTel 14.2 Maintenance Guide


Voicemail quick reference