Ramping Up: Deploying a Phone System that Works for Remote Employees
October 12, 2015 – What if you were challenged by your CEO to hire a significant number of new employees within the next 6 months? He would want you to find the right talent that will do the jobs exceptionally well and meet the demands of your growing business. As a senior manager, you know that finding employees with the right stuff will require you to look outside of your current office locations. Your goal is to find the right people – location is no longer critical. And, you need to remain close to the new team with fewer layers and more attentive communication. Of course each new employee will have a personal smartphone they can use remotely, but you know that business calls are better conducted on a private line that provides more reliable call quality. You need your team to be efficient and professional as quickly as possible. How will you ensure you have a phone system for the new remote employees that will enable them to be productive right away? You know your current on-premise phone system may limit the efficiency and capabilities of your off-site staff.
On-Premise Phone Systems May Limit Remote EmployeesGenerally, the benefits of on-premise phone systems are about reliability, caller identification, and voicemail functionality. Businesses that have onsite systems want to maintain control of their technology, have concerns about data privacy and often have international locations. Modern cloud phones systems, on the other hand, allow employees (including remote workers) to:
- Quickly set up new phone lines
- Take advantage of click-to-dial technology
- Implement detailed call analytics
- Easily link their phone to CRM and ERP applications
- Get live help directly from their phones without engaging IT