Get the Most from Your Communications in the Cloud

Communications in the Cloud

May 3, 2016 – Take a look at how your employees are working—chances are, a good number of them are mobile, working from anywhere but the office and at times beyond the 9-to-5 workday. But no matter where they are and when they’re working, they need to have the necessary tools to do their jobs and collaborate with each other and their clients. You need to give them that functionality, and at a price that won’t break your budget.

Consider the benefits of cloud communications.

With ShoreTel Connect CLOUD, your company can have a full palette of communications—voice, video, unified communications, collaboration tools—available as a cloud service. ShoreTel Connect CLOUD is a reliable, flexible and intuitive communications platform that delivers an exceptional user experience today with the ability to adapt as your business needs change in the future.

ShoreTel Connect CLOUD offers all-in-one unified communications and collaboration designed to help users be more productive from any location. Features include VoIP call control, instant messaging, audio and web conferencing, video calling and online meetings—all controlled via a desk phone or mobile app. Users get the full experience of your company’s communications system no matter where they are—at home, in a coffee shop, in a hotel, or even at the airport.

And because ShoreTel Connect CLOUD is delivered as a hosted cloud service, the cost is much less than the price of a traditional onsite PBX system. The subscription model means your communications costs become operational expenses, not capital expenses. And management of the service is easy through the Connect CLOUD portal.

ShoreTel Connect CLOUD integrates with the leading customer relationship management and business process management systems, including Salesforce, ACT! and Microsoft Dynamics, helping your company improve its customer experience and better utilize its current investments. Need to know a customer’s history? It’s there at your fingertips through the Connect CLOUD interface or app. Help your employees make better customer decisions, faster.

ShoreTel Connect CLOUD was created with an eye toward security, From the ShoreTel desk phones to the firewalls in the data center, ShoreTel has taken steps to ensure Connect CLOUD provides a high level of security.

ShoreTel Connect CLOUD offers a full-featured, robust unified communications and collaboration environment to enable users to be more productive anywhere, at any time. If you’re looking for ways to enhance your customer experience while increasing employee satisfaction and productivity—at a price point that won’t break the bank—consider the benefits of cloud communications.

If you would like to discuss how cloud communications would work for your organization, email us at sales@aticti.com. We can discuss your environment and what would make the most sense for you.