Contact Centers

ATI’s Contact Centers Offerings

inContact-contact centers

ATI’s most extensive contact centers offering, and it’s all in the cloud – “inContact is doing for the contact center what did for the CRM.”

  • Multi-Channel Communications – Phone, Social Media, Chat, Text, or Email from 1 queue
  • Flexible pay as you go cloud technology
  • Customizable & Integrates easily with ATI’s phone system deployments
  • More industry experience than any other contact center cloud vendor
  • Learn more about inContact here

ShoreTel ati contact centers

Advanced and feature rich contact center that works with your ShoreTel deployment

  • Advanced routing and interactive voice response
  • Unified desktop client for agents and supervisors the utilizes presence, video, IM, & web/email chat
  • Designed, supported, and installed by ATI
  • Click here to learn more about ShoreTel Enterprise Contact Center
  • Check out other Apps that ATI offers
  • Learn more about the phone systems ATI sells, installs & supports
  • We can also save you money on your voice & data plans
  • Proudly serving the Naperville and Chicago area for all their needs regarding cloud-based solutions and contact centers