Voice

The New 8×8 X Series

The New 8×8 X Series transforms the customer experience by providing the enterprise with the ability to intelligently and quickly collaborate across any channel and easily access the company’s most critical data, analysis and experts.

With customer and employees interacting in one system of engagement, enterprises can now optimize valuable moments of engagement with one system of intelligence. X Series accelerates your company’s ability to innovate, respond and serve customers and results in an exceptional experience for both employees and customers.

8×8. The experience is everything. Learn more about 8×8 here.

The New 8×8 X Series also includes an all new Collaborative Contact Center, Transition from “I don’t know” and customers repeating information they’ve already provided to a collaborative contact center that drives speed to resolution through simple collaboration and complete context.