No Costly Infrastructure:Why spend time and money maintaining an onsite communications system? With cloud communications, your communications system is located offsite in a hosted data center, so you don’t have to worry about upgrades, maintenance or oversight. It’s all done for you.
Minimal Manpower:Rather than paying for a separate telecom person, your IT department can manage a cloud communications system as it would any other cloud service. And they can do it without having to gain additional knowledge.
Reduced Risk of Downtime:One of the many advantages of the cloud is redundancy, so downtime is minimal at best. Onsite PBX systems may be vulnerable to power outages, equipment failure or other issues impacting service. Cloud-based services, are protected by multiple layers of hardware and software to keep systems up and running should an outage or equipment failure occur.